How does the launch offer work?
For your first 3 months after you join, Growth and Scale charge a 0% platform fee on every sale, so you keep the whole price (before payment gateway charges). Plan prices stay the same, and Starter keeps its normal fee.
What happens after the first 3 months?
The platform fee of your plan applies as usual (Growth 3%, Scale 1%). Nothing else changes.
Is there a setup fee or a contract?
No. There is no setup fee and no lock-in. You can move up to a higher plan at any time, and the unused time on your old plan is taken off the price.
Can I sign up for Scale?
Scale is by invitation only, with enterprise pricing, so it can't be chosen or bought on your own. Creators doing above ₹1 lakh monthly revenue are automatically invited to this plan. If you think you qualify, use Contact us and we'll get in touch.
How do paid plans bill?
You pay for a month or a year up front, with UPI or card, and plan prices include GST. It never renews by itself and we never store your card: we email you before it ends, and if you do nothing you move to Starter.
How is the platform fee worked out?
It is a percentage of each sale (Starter 5%, Growth 3%, Scale 1%). It comes off what you earn, so your buyers always pay the price you set.
Do you charge anything else?
Payment gateway charges are separate. They are deducted from each payment (about 2.4% including GST) and are not part of Paygely's fee.
How do discount codes affect the fee?
The fee is worked out on the price after the discount, so you never pay a fee on money you did not receive.
When do I get my money?
Earnings clear a few days after a sale so refunds can settle (the days depend on your plan). After that, request a payout once you have ₹500 available and we transfer it to your bank account.
What happens if I refund a sale?
A refunded order is removed from your earnings, so you are never paid for it.